Shipping policy

Shipping Policy

Little Woolie operates the website https://little-woolie.com. Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

  • Free Shipping: We offer free shipping on all orders.

Shipping Range

  • Delivery Area: We currently ship to the United Kingdom, Australia, and New Zealand. We’re working on expanding to more countries soon – stay tuned!

  • Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

  • Processing Time: Orders are processed within 1-2 business days, Monday to Friday.

  • Cut-off Time: Orders placed before 22:00 (GMT+01:00) Central European Standard Time (Amsterdam) will be processed the same day; those placed after will be processed the next business day.

  • No Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

  • Estimated Delivery: Orders typically arrive within 4 - 9 business days after processing, depending on the destination.

Shipping Process

  • Courier Services: We use reliable courier services such as DHL, FedEx, Yodel, and Relay for our deliveries.

  • Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

  • Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.

  • Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

  • Returns Policy: For detailed return instructions, please refer to our Returns Policy.

 

Company Information

Website name: https://little-woolie.com/

Company name: Noué-Commerce

Address : Merovingenstraat 25, 6132 EC SITTARD, Netherlands

E-Mail: Info@little-woolie.com

Chamber of Commerce: 97535079

TAX Number: NL220138679B01

Customer service: Monday to Friday between 9:00 am to 5:00 pm.